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How to Fix “We Couldn’t Find a Camera Compatible with Windows Hello Face” Error

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You want to set up face recognition unlock on your PC, but Windows says, “We couldn’t find a camera compatible with Windows Hello Face.” What exactly does this error message mean, and how do you fix the problem? This tutorial explains it all. Why Does Your Webcam Not Work With Windows Hello? Several factors could cause conflicts between your webcam and Windows facial recognition. These factors include a malfunctioning camera driver, corrupt system files, buggy/outdated operating system, etc. Also, Windows Hello facial recognition won’t work if your computer lacks an Infrared (IR) camera. With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Performing a system reboot can install pending updates that’ll help optimize Windows Hello facial recognition. So, we recommend restarting your