Microsoft Surface Stuck on Windows Logo Screen? Try These 5 Fixes Now
It’s frustrating when Surface won’t turn on or boot into Windows , but the issue can be quickly resolved. This article highlights troubleshooting solutions for Surface devices stuck on the Windows logo or black screen. Problems with your Surface hardware or power supply could cause it to remain on the Windows logo screen during startup. Surface devices can also get stuck on the startup screen or in a boot loop while docked or installing updates. Follow the troubleshooting tips below to boot your Surface into Windows. 1. Wait for Updates to Install Does your Surface reboot and get stuck on the Windows logo screen while installing driver or Windows updates? You might have to wait for your device to finish installing the updates before it boots past the screen. Microsoft says it could take up to 20 minutes for Surface devices to install large updates. Try the next troubleshooting step if your Surface remains on the Windows logo screen after 20 minutes. 2. Charge Your Surface Sur...