Posts

Showing posts with the label How to Fix an “Error retrieving information from server. [DF-DFERH-01]” Error

How to Fix an “Error retrieving information from server. [DF-DFERH-01]” Error

Image
Have you encountered an “Error retrieving information from server. [DF-DFERH-01]” error while downloading or updating your Android apps? Your Play Store app may be experiencing issues, or Google’s Play Store servers may be down. There are other reasons this error occurs and prevents you from getting new apps or updating existing apps on your Android device. Some common causes of this issue are that your internet connection has stopped working, Play Store’s cache files are corrupted, a recent Play Store update was glitchy, your phone has incorrect date and time settings, and more. The fixes also lie there. Check if the Internet Is Working on Your Android Phone Since the above error occurs when you download or update an app, check and ensure your phone’s internet connection (Wi-Fi or mobile data) works. You can check your phone’s internet connection by opening a web browser and launching a site. If your site fails to load, your internet connection is faulty. You can try to fix you